From the Public Guidance Blog
February 9, 2017

Across industries, customer data has grown to the point where it’s now a commodity. Many businesses find themselves inundated with...

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December 7, 2016

Footfall and queuing analytics systems are fantastic – even transforming how we service customers. With highly accurate people counts, real-time...

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November 30, 2016

As a manager, you know that what gets measured can be managed. That’s why many businesses have turned to footfall...

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More Transportation Industry Blogs


Guide
Virtual Queuing Across Industries [A Primer]

This primer will help you see some of the many ways virtual queuing can improve the customer experience and improve your service efficiency.

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E-Book
Don’t Hate the Wait: Virtual Queuing E-Book

Discover how virtual queuing can transform the customer journey and reshape the way we wait for service. Get the free E-book here.

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Case Study
Case Study: DFW Takes the Passenger Experience to New Heights

Read this case study to discover how Lavi’s solutions are working to help DFW create the "airport of the future."

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Guide
The Passenger Experience

This E-Book provide tips, information, and best practices to help you more easily manage crowds, decrease wait times, and improve the entire passenger journey.

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Guide
Transportation Safety and Security Solutions

Use this buyer's guide to discover the safety and security products that are right for your transportation queues.

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Report
2015 State of Waiting Line Management

This report offers unique insight into the queuing practices of 125 companies representing over a dozen different industries.

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Guide
Using Queue Analytics Technology to Improve the Customer Experience

Learn everything you need to know about queue management technology and best practices for achieving your efficiency and customer experience goals.

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Web App
NeXtrac Queue Builder

Configure your waiting line from start to finish using intuitive drag-and-drop tools and a simple 3-step process.

TRY IT NOW

Video
Qtrac iQ Intelligent Queue Management

Learn how Qtrac iQ® can turn your Beltrac® stanchion into a virtual turnstile, allowing you to maximize efficiency, increase customer satisfaction, and improve the productivity of your queues.

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Spotlight Page
In-Queue Merchandising Spotlight Page

In-queue merchandising helps to reduce perceived wait times, increase impulse sales, and create happier, more satisfied customers. Discover the power of in-queue merchandising at our new spotlight page.

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Slideshow
QtracVR
The Freedom to Wait, without Waiting in Line

Learn how QtracVR can free your customers to wait without the restrictions of a traditional waiting line.

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Quick Guide
Qtrac iQ Merchandising Analytics

Optimize your queue to maximize impulse sales at check-out. Qtrac iQ in-queue merchandising analytics delivers key queuing-related data, such as customer count and wait times.

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E-Book
Queuing Theory 1.0
A Practical Approach to General Queuing Systems

This 12-page e-book will help you understand basic queuing theory and its impact on the customer experience.

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Guide
The Ultimate Stanchion Buyer's Guide
Select the Right Stanchions for Crowd Control and Queuing

This guide is intended to help you wade through the choices and find the optimal stanchion for your unique venue, needs, and goals.

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Guide
Electronic Queuing Solutions
A Buyer's Guide to Electronic Queuing Systems

The Electronic Queuing Solutions Buyer's Guide is designed to help you assess your options when it comes to electronic queuing systems.

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Infographic
Eliminate the Wait [Infographic]
How Virtual Queuing Creates Happier Customers

Across industries, businesses are choosing to address the tension around waiting lines by getting rid of them altogether. The result is a better customer experience.

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Infographic
Make It a Single [Infographic]
The Case for Single Line Queuing

Experts will tell you that probably the single biggest factor driving a customer’s waiting line experience is how they perceive the fairness of the line.

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Guide
The Art and Science of Queuing
A Guide to Queue Management

This 9-page guide is designed to help you think through the psychology of queuing and highlights trends that can help you extract more value from your line.

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