Virtual Queuing Across Industries [A Primer]
When passengers talk about their travel experiences, one of the first things they're likely to mention is the length and inconvenience of the waiting lines they encountered. If your goal is to make the passenger experience more enjoyable and productive, this e-book is for you.
How can virtual queuing help your business?
While the basic premise of replacing a physical waiting with a technology-enabled ‘virtual’ queue is the same, there are as many unique variations as there are unique industry service requirements.
This primer will help you see some of the many ways virtual queuing can improve the customer experience and improve your service efficiency.